Shipping policy

At Clarté Lamps, we aim to deliver your order as quickly and smoothly as possible. Below you will find all the details about our shipping process, including delivery times, costs, and tracking. If you have any questions, feel free to contact us; we are here to help.

1. Where We Ship:

We currently ship to the United Kingdom.

2. Processing Time:

Orders are processed within 2–4 business days. If you place an order after 5:00 PM (GMT+01:00) Central European Standard Time (Amsterdam), we will process it on the next business day.

3. Delivery Time frames:

Shipping within the United Kingdom

• Transit time: The transit time is 5-10 business days.
• Estimated delivery time: The estimated delivery time is 7–14 business days.

4. Shipping Costs:

• Free shipping is available on all orders within the United Kingdom.

5. Shipping Carriers:

We partner with Royal Mail to provide secure, reliable, and efficient delivery.

6. Tracking Your Order:

Once your order ships, we’ll email you a tracking number along with a link so you can follow your package online.

7. Contact Us:

If you have any questions about your shipping or order, just reach out to us at info@clartelamps.com. We usually get back to you within 24 business hours. Our support team is available Monday to Saturday: 9 AM–7 PM, to help you out.