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Payment Policy

Last Updated: November 2025

At Clarte Lamps, we offer safe and secure payment options to make your shopping experience smooth and reliable.
All transactions are processed in British Pounds (£) through trusted and encrypted payment gateways.

1. Accepted Payment Methods

We accept the following payment methods:

  1. American Express (AMEX)

  2. Apple Pay

  3. Google Pay

  4. Maestro

  5. Mastercard

  6. Shop Pay

  7. Visa

All payments are processed securely through our authorized payment partners. Your payment information is encrypted and never stored on our servers.

2. Payment Security

  • Our website uses SSL (Secure Socket Layer) encryption to protect your personal and payment information.

  • Payments are verified through secure third-party processors such as Shopify Payments, Stripe, and PayPal (depending on availability).

  • We do not have access to your full credit card details at any point during or after the transaction.

3. Payment Authorization

Your card or digital payment method will be charged immediately upon placing the order.
If your payment cannot be authorized, your order will not be processed, and you will be notified right away.

4. Pricing and Currency

  • All prices are displayed in GBP (£), inclusive of VAT.

  • We reserve the right to adjust prices or correct errors at any time without prior notice.

  • The total amount payable will always be clearly displayed before checkout.

5. Fraud Prevention

To ensure secure transactions, all orders are subject to verification.
Suspicious or high-value transactions may require additional verification, such as proof of ID or address.
We reserve the right to cancel or refuse any transaction if fraudulent activity is suspected.

6. Payment Confirmation

Once your payment is successful, you will receive an order confirmation email with your order details and payment summary.
If you do not receive a confirmation email within a few minutes, please check your spam folder or contact our support team.

7. Refunds

Refunds will be processed to the original payment method used at checkout.
Please allow 5–10 business days for the refund to appear in your account after approval.
For more details, please refer to our Return & Refund Policy.

8. Contact Us

If you have any questions about payments or charges, please contact us at:

Clarte Lamps
Operated by N.M. Commerce
📍 Anjelierenstraat 13, Purmerend, 1441HK, The Netherlands
📧 info@clartelamps.com 
📞 +44 7418 601357
🕓 Monday – Saturday: 09:00 AM – 07:00 PM